Gear Shift Assembly - Kia (46700-3C061LK)

We understand how important it is for you to receive your parts as soon as possible. That’s why we have a shipping department dedicated to fulfilling orders promptly.

Do you have a minimum order?

No, we do not. You can order as much or little from us as you want! You may find that the more parts you order, and is grouped into one shipment, the overall cost of the parts decreases! Shipping charges are also cheaper vs individual items since the parts are grouped into one shipment more efficiently!

How much is shipping?

Shipping charges are estimated based on location and weight. You will see the shipping estimate in the shopping cart at checkout. Shipping estimates are just that. If we need to collect additional shipping we will contact you. Please be aware during Holiday seasons many carriers are experiencing longer than usual delivery times. We have no control over this, we appreciate your understanding!

What shipping methods do you offer?

We offer three different shipping options:

• Ground shipping: typically 2-7 business days
• Expedited shipping: typically 1-5 business days
• Overnight shipping: 1 business day (Must be ordered by 12 PM EST)

All orders are shipped via UPS or USPS.

How long does it take to process and ship my order?

We accept orders 24 hours a day, every day of the week. Orders placed Mon-Fri by 4 PM EST are processed right away. Orders after 4 PM on Fri and on weekends are processed the next business day.

How long does shipping take?

If you opt for ground shipping, you should get your order in 2 to 7 business days, depending on location. If you splurge on overnight shipping, you bet you’ll get your order the next business day! Overnight orders are processed Mon-Fri until 12 PM EST. Orders placed after 12 PM Fri and on weekends are processed the following business day.

Will you provide tracking information?

Of course. We’ll email you the tracking number as soon as we ship your order. Carriers sometimes do not update their records for several days or until the order is out for delivery.

If I pay by credit card, will you charge my card once the item has shipped?

Your card will be charged when you place your order. It will typically show as a pending charge until the item is shipped. Hold times vary by your bank, you will need to reach out to your financial institution with any questions about hold times.

If I ordered a part that’s out of stock, when will it ship?

We ship all the parts we have in stock within 24 hours. If a part is not in stock, we’ll order it from the manufacturer and ship it to you as soon as we receive it. In this case, it can take up to 10 business days for you to receive your order. During peak times, orders may take longer to process and will likely exceed the initial delivery time frame provided. We are not able to reimburse for shipping charges at this time if this does exceed the delivery time frame as the date provided is simply an estimate.

Can you ship my order to multiple addresses?

Unfortunately we cannot at this time. You can always place separate orders, shipping will be charged for each order placed.

Do you ship to AK, HI, and US territories?

Yes, we do. All shipping quotes will be provided at the checkout.

Do you ship to PO Boxes or APOs/FPOs?

Yes, via USPS.

Do you ship internationally?

For the time being, we do not offer international shipping. We only ship domestically, including Alaska, Hawaii, and Puerto Rico.

Do you ship hazardous items?

Yes, via UPS ground. Simply select UPS for the shipping method, any other carrier selection will not be honored.

Do you ship oversized parts?

Yes. You’ll have to pay an additional charge, though. You will be contacted if the shipping charge was not collected accurately and needs to be shipped freight.

What happens if you ship the wrong part?

We’ll take full responsibility and send you the right part immediately as long as you entered the vin before checkout. We’ll also ask you to return the wrong part to us at your expense if the item is not electrical and not opened/used.

What happens if the part is damaged during shipping?

Please do not return the part to us because we’re not responsible for the damage. Instead, fill out a damage claim report with the carrier to receive a refund from them. You can use the refund to order a new part from us if you wish.

How can I be sure you’re shipping me parts that will fit my vehicle?

If you’re not sure whether you’re ordering the right parts from us, give us a ring! We’ll be more than happy to help you find the right parts for your vehicle. On the checkout page, you will be prompted to provide your vin. Doing so will allow us to check the parts to ensure 100% fitment! Orders in which the vin is not provided are returnable, electrical and select parts are not, we will charge a return fee not due to our error.

What happens if the part doesn’t fit my vehicle?

You’re more than welcome to return the part to us for a refund or an exchange. You’ll have to pay a 15% restocking fee, and the returned part must be unused and still in its original packaging.

We always recommend using our VIN verification to ensure you order parts that will fit your vehicle. Give us a call if you need help.

What if my address changes before my order ships? Can I change where you send my shipment?

It’s up to the carrier to make this decision, so you’ll have to contact them. Most likely, they’ll return the package to us. You may place a new order with your new address. We will make every attempt to update this, however, we ship orders out as quickly as possible and many items are readily available to ship immediately after the order is placed.

What if I never receive an order?

Look up the tracking number to find out where your package ended up, and then give us a ring to work something out. We do ask that you file a report with the carrier to start the process.

What happens if I refuse the shipment?

If you want to return or cancel your order, please accept the shipment and then follow the process outlined in our return policy to guarantee a refund or an exchange. Simply return to sender may have the package incorrectly routed back to us. We are not responsible for any loss if a return to sender option is utilized.

Read our FAQs for more information on our shipping policy. If you have a question not covered in the FAQs, please contact us at [email protected]

Need to return or exchange a part? We got you covered.

May I return a part?

Absolutely! You can return a part for a full refund (minus a 15% restocking fee) within 30 days of the original purchase with the exception of electrical items or items opened from the package and used/installed.

May I exchange a part?

We do not process exchanges at this time. We will have you return the part and will issue a refund. You will then have to place a new order.

How do I return an item?

You can return your part in 3 easy steps:

• Call us at 1-888-828-5861 or email us at [email protected] within 30 days of receipt.
• Mail the part back to us.
• Receive your refund within 5-10 business days once approved and inspected at the warehouse.

The return must include:

• The part in its original packaging not opened or used and cannot be an electrical item
• The order number (either a copy of the email or a piece of paper stating the order number)

What if you sent me the wrong part?

We apologize if that happens. We’ll take full responsibility and send you the right part after we receive the wrong one back.

What if I ordered the wrong part?

No problem. We’ll gladly accept the return subject to a return fee. Return shipping will be your responsibility.

How long do I have to return or exchange a part?

We’ll happily work with you if you decide to return a part up to 30 days after the original purchase date.

Can I return a part for any reason?

Of course. We don’t ask questions. We’ll accept your return for any reason as long as the part is still unused and in its original packaging.

Can I exchange a part for any reason?

Yes. If you’re not completely satisfied with your part for any reason, we’ll be happy to exchange it for you. All we ask is for the part to be unused and still in its original packaging.

Are there certain parts I can’t return?

We can’t accept any returns on the following items:

• Used parts
• Installed or tried parts
• Electrical or electrical related parts
• Any order older than 30 days
• Items not in the original packaging

Do I have to pay any restocking fees?

A 15% min restocking fee applies to all returned parts unless we made the error and a vin was supplied. If the part is not returned in new/same condition as that it was shipped in, there will be a 50% return fee. We may ultimately deny the return. This will be subject to approval and final inspection at the warehouse and the final decision is at our discretion.

Do I have to pay for return shipping?

We will provide a prepaid shipping label if the error was on our end, otherwise return shipping will be the buyers responsibility.

How long will it take to receive my refund?

Most refunds take 5-10 business days to process.

How long do returns take to process?

It can take up to 5 business days.

What if the part is defective or damaged?

The first thing you should do is contact us. Please do not attempt to fix the item. We’ll provide a prepaid shipping label and send you a new part as soon as we receive the defective one from you.

What if my return never arrives? Do I still get a refund?

No, you will only get your refund if we receive your return package. You may want to keep an eye on the shipment through the tracking number provided on the shipping label. If it gets stuck or lost somewhere, you’ll need to work out the issue with the shipping company and make sure the package gets back to us. This is why we always recommend insurance and signature required to ensure the package arrives at our location.

What if someone else purchased the part for me and I want to return or exchange it?

We can only process your return if it comes with the original invoice. If the person can’t provide the invoice, we can work out an exchange.

What is a core return/core charge?

A core charge is the price we’d pay for your old part. You'll get a discounted price on a new part if you send us the old part. For engines or freight items, you are responsible for any freight or return shipping costs to send back your core. We will not pay any return shipping fees for core items.

Here’s how the process works: Let’s say we have a $150 part. We’re willing to sell it to you for $100 if you agree to send us the old part, which has a $50 core charge. We’ll sell you the part for $150, and then refund you the $50 core charge when we receive the old part from you. Ultimately, you’ll pay $100 plus your old part for a brand new part that costs $150. Core return shipping is the responsibility of the buyer, we will not provide a return label for this.

Check out our FAQs for more information. If you have a question that hasn't been answered, feel free to contact us at [email protected]. We’ll get back to you as soon as we can.